Organizational Knowledge in the Making: How Firms Create, Use, and Institutionalize Knowledge

Gerardo Patriotta

March 27, 2003

Knowledge is a very seductive, but elusive concept. Following the wider debate about the emergence of the information age and the knowledge society, recent years have seen an explosion of writings about organizational knowledge from different disciplinary and theoretical perspectives. Yet, theoretical development has not always been accompanied by sound empirical research. Methodologies for studying knowledge as an empirical phenomenon are still lagging behind.