Collaborators: Lester Lasrado, Ravi Vatrapu, Kim Andersen

Maturity Model research in IS has been criticized for the lack of theoretical grounding, methodological rigor, empirical validations, and ignorance ofmultiple and non-linear paths to maturity. To address these criticisms,this paper proposes a novel set-theoretical approach to maturity models characterized by equifinality, multiple conjunctural causation, and case diversity. We prescribe methodological guidelines consisting of a six-step procedure to systematically apply set theoretic methods to conceptualize, develop, and empirically derive maturity models and provide a demonstration of it application on a social media maturity data-set.Specifically, we employ Necessary Condition Analysis (NCA) to identifymaturity stage boundaries as necessary conditions and Qualitative Comparative Analysis (QCA) to arrive at multiple configurations that can be equally effective in progressing to higher maturity.